DO Wales - Our flagship, 100 person gathering: The DO Lectures.
Farm Gatherings - Other gatherings (not DO Wales) which take place on the DO Farm
London Workshops - 1 day workshops in London.
Live Online Courses - Online courses or Programmes which include a live element (e.g. Zoom calls or live cohorts)
On-demand Online Courses - Self-paced courses with no live element.
Physical Goods - Books, prints, tshirts and any other DO Lectures merchandise.
For questions please email us at:
Non Refundable Deposit:
When you are offered a place at DO Wales, you have 7 days to pay a non-refundable deposit to secure your place. If no payment is received within this time, your ticket will expire and your place will be offered to someone else.
Cancellations or Changes (up to 1st April the year of the event)
If for any reason you are unable to attend, we will refund your payment
(minus the deposit) up until April 1st before the event. Alternatively, you can transfer your place to the following year.
Cancellations or Changes (after 1st April the year of the event)
After 1st April, the year of the event, we will have incurred costs on your behalf so we will be unable to offer a refund or transfer your ticket to a future event, but you can transfer your place to a friend.
We recommend that you take out insurance to cover your ticket.
For questions in the meantime please email us to discuss: info@thedolectures.co.uk
Cancellations or Changes (more than 30 days before the gathering)
If for any reason you are unable to attend, we will refund your payment up until 30 days before the event. Alternatively, you can transfer your place to another gathering, or course.
Cancellations or Changes (less than 30 days before the gathering)
Unfortunately, we are unable to offer refunds or changes to your booking if it is less than 30 days before the Farm Gathering start date. However, you may transfer your spot to someone else.
Refunds: We are happy to issue a full refund within 14 days of payment.
Workshop Change (up to 14 days before the start date): If you need to change your booking, you can swap to another workshop (subject to availability) up to 14 days before the workshop start date.
Cancellations or Changes (less than 14 days before the start date): Unfortunately, we are unable to offer refunds or changes to your booking if it is less than 14 days before the workshop starts. However, you may transfer your spot to someone else.
What happens if The DO Lectures cancels a workshop booking?
In the unlikely event of the cancellation of a course by The DO Lectures, we will fully refund you or offer a swap to another course.
We cannot be held liable for any third-party costs, such as travel bookings or accommodation.
Please ensure that you contact us as soon as possible if you need to make any changes to your booking.
At The DO Lectures we offer a 30 day returns policy for online on demand products, no questions asked.
On-demand online Courses: 30 days starts from the start date of your online course. For on-demand courses this is your purchase date.
At The DO Lectures we offer a 30 day returns policy for physical products, no questions asked.
Physical goods: 30 days starts from the date you receive the goods.
All refunds exclude postage costs, unless a mistake has been made by us.
Product dispatch.
When we have the items of your order in stock it is dispatched quickly.
In the UK we use Royal Mail or a courier, for exports we use a courier unless instructed otherwise. We send you an email when your order has been dispatched.
Average delivery times.
Import duties and taxes
You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.
Stock.
Items ordered that are in stock should be dispatched within 24 hours of the
order being placed. The DO Lectures holds limited stock and sometimes
your order maybe placed in a queue, we will try and inform you if this is the case and when you can expect delivery.
Product Specifications.
The DO Lectures reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected.
Claims.
Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to The DO Lectures within seven working days of delivery. The DO Lectures shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The DO Lectures, promptly return any of the goods subject to any claim and any packing materials securely packaged to The DO Lectures for examination.
Liability.
If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The DO Lectures shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value.
If the Customer establishes that any of the goods are defective The DO Lectures shall at its option, replace them with similar goods or allow the Customer credit for their invoice value.
In no circumstances shall the liability of The DO Lectures to the Customer under this condition exceed the invoice value of the goods.
Returns.
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 14 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached.
You can contact us at any time with questions by emailing info@thedolectures.co.uk
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Registered in England & Wales. Company Number: 06772325.